Privacy Policy

Last updated: November 2026

Wellness with Zahra (operated by Zahra Batool) respects your privacy. This policy explains what personal information I collect through wellnesswithzahra.com.au and my related services, why I collect it, how I use and protect it, and your choices.

Who I am

Wellness with Zahra provides relationship coaching and holistic nutrition support to adults (18 years and over) in Australia and online. You can contact me at contact@wellnesswithzahra.com.au.

What information I collect

- Contact details you give me: your name and email address when you subscribe to my email list, complete a form or send me a message.
- Information in your messages: anything you choose to tell me when you contact me or book a call.
- Check-in answers: if you complete my online check-in, the answers you provide.
- Website information: standard technical data such as your browser, device type, approximate location and the pages you visit, collected through cookies and similar tools.

Please do not send sensitive medical or health details through website forms or email. If we work together, I will explain how any health information is collected and handled before I collect it.

Why I collect it
- To send you your free resource and the emails you asked for.
- To respond to your messages and book calls.
- To share news, tips and updates about my services (you can opt out at any time).
- To improve my website and services.
- To meet legal obligations.

I will not sell your personal information.

Email list and consent

When you subscribe, you agree to receive emails from me. Every email includes an unsubscribe link, and you can also unsubscribe by emailing me. I will stop emailing you promptly.

Tools and services I use

I use trusted providers to run my website and business: Hostinger (website hosting), Google Workspace (email), Brevo (email list and email sending), Tally (online forms) and Substack (newsletter). I may also use Facebook (private community group), Instagram, TikTok, YouTube and LinkedIn. These providers handle your information under their own privacy policies, and I recommend reading them.

Information sent overseas

Some of these providers store information on servers outside Australia, including in the United States and countries in Europe. By giving me your information you understand it may be stored and processed in those locations. I choose reputable providers with security measures in place.

Cookies

My website uses cookies and similar technologies to work properly and to understand how visitors use it. You can block or delete cookies in your browser settings, although some features may not work as well.

Keeping your information secure

I take reasonable steps to protect your information from misuse, loss and unauthorised access, including password-protected accounts and secure, reputable service providers. No method of internet transmission or storage is completely secure, so I cannot guarantee absolute security.

How long I keep it

I keep your information only as long as I need it for the purposes above or as the law requires. You can ask me to delete it at any time.

Access, correction and deletion

You can ask to see the personal information I hold about you, ask me to correct it, or ask me to delete it, by emailing contact@wellnesswithzahra.com.au. I will respond within a reasonable time, usually within 30 days. I may need to confirm your identity first.

Links to other websites

My website may link to other sites, including social media platforms. I am not responsible for their content or privacy practices.

Children

My services and website are intended for people aged 18 and over. I do not knowingly collect information from anyone under 18. If you believe a child has given me information, please contact me and I will delete it.

Complaints

If you have a concern about how I have handled your personal information, please email me at contact@wellnesswithzahra.com.au. I will investigate and respond as soon as I can. If you are not satisfied with my response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

Changes to this policy

I may update this policy from time to time. The latest version will always be on this page, with the date of the last update.

Contact

Wellness with Zahra
contact@wellnesswithzahra.com.au